Terms of Service

  • These commissions are for personal usage only. I retain the full copyright and ownership of the piece. If you are interested in commercial work or licensing please contact me directly.

  • Payment is required upfront.

  • If you decide to cancel, refund amount will depend on my progress with your piece. If I have not yet started you will receive a full refund minus payment processing fees. If I am halfway through, you will receive 50%, etc.

  • My turnaround time is usually 1-3 weeks. Never any longer than a month. If you need it by a deadline, please make this clear when ordering.

  • If just a digital file is ordered, I usually work in 4000x5000 pixels. If you need a specific size please specify this.

  • For animal portraits, I require at least one photograph of your pet - the more the better! Please make sure these are clear and in natural lighting if possible. The better quality photographs you provide the more accurate the portrait will be.

  • For abstract backgrounds, you can suggest a background colour if you would like it to match your room's decor or even if you have a favourite colour and I will do my best to incorporate this into the piece. Or I can choose what I feel fits the pet best.

  • If you would like a specific pose please make this clear when ordering. I can recreate posing from a photo or reference, or create something entirely fresh.

  • My standard animal portraits are with abstract colour splash backgrounds. If you require an extra like flowers or a full background scene these will be an extra cost.

  • For original character illustrations, I reserve the right to add on a complexity charge for very busy designs, eg - lots of jewellery, weapons, very decorative clothing

  • For pet portraits from photos, I normally work through and finish the portrait in its entirety before showing the commissioner. Minor changes and colour tweaks can be added after this point. On request I can do a sketch first and get approval before moving to the painting stage.

  • For illustrations and scenic pieces, a sketch will be done first and approved before I commence the painting stage. Once painting has started, no radical composition changes can be made.

  • I reserve the right to deny a commission. I am open to painting many subjects so please enquire.

  • For physical prints and canvases the purchaser is responsible for all taxes and customs charges that may be due with international shipping.